Our process
Simple from start to finish.
You tell us about your business. We handle the website. Along the way you'll always know what's happening, what's next, and what we need from you — which is usually very little.
Eight steps
A project you can follow without a translator.
You don't need technical knowledge
If you can describe your business in a conversation, you have everything we need from you. We handle the rest and explain decisions in plain language.
One person to talk to
You work directly with the person doing the work. No account managers, no hand-offs, no repeating yourself.
Clear scope before we start
You'll know what's included, what it costs, and roughly when it will be ready — agreed in writing before any design work begins.
- 01
Initial conversation
A short call or email exchange. You tell us what your business does and what's frustrating you about your current online presence. No technical questions, no pressure to commit.
- 02
Understanding the business
We look at your services, your customers, the businesses you compete with nearby, and the questions people ask you before they hire you.
- 03
Website planning
We agree on the pages you need, the content we'll put together, and a clear scope and price before anything is designed.
- 04
Design and development
We design the site and build it, keeping you updated as it comes together. You see real pages early, not a vague description of them.
- 05
Your feedback and revisions
You review everything and tell us what to change. Plain feedback is enough — 'this feels too formal' is genuinely useful to us.
- 06
Final testing
We check the site on phones, tablets, and desktops, test every form and link, and fix anything that isn't right before it goes live.
- 07
Launch
We put your site online, connect your domain, and make sure everything works from a customer's point of view — including how quickly it loads on mobile data.
- 08
Optional ongoing support
If you'd like, we stay on to handle updates as your business changes. It's month to month, and entirely your choice.
Ready when you are.
The first step is just a conversation about your business. Nothing is designed or billed until you're comfortable with the plan.